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Service parts management is the main component of a complete Strategic Service Management process that companies use to ensure that right spare part and resources are at the right place (where the broken part is) at the right time. Spare parts, are extra parts that are available and in proximity to a functional item, such as an automobile, boat, engine, for which they might be used for repair. == Economic considerations == Spare parts are sometimes considered uneconomical since: * the parts might never be used * the parts might not be stored properly, leading to defects * maintaining inventory of spare parts has associated costs * parts may not be available when needed from a supplier But without the spare part on hand, a company's customer satisfaction levels could drop if a customer has to wait too long for their item to be fixed. Therefore, companies need to plan and align their service parts inventory and workforce resources to achieve optimal customer satisfaction levels with minimal costs. 抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Spare parts management」の詳細全文を読む スポンサード リンク
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